seri88 | Terms and Conditions – Platform Rules and Policies

1. Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and Seri88 ("Platform", "we", "company"). This document applies to all users of the Seri88 platform, including the website, mobile app, and related services.

By accessing or using any part of our platform, you confirm that you:

Have read and understood these Terms and Conditions in their entirety;
Agree to be bound by all provisions contained herein;
Have full legal capacity to enter into this agreement;
Comply with all applicable laws and regulations in your jurisdiction.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and Seri88.

2. Eligibility & Registration

To register and use the platform Seri88, you must meet the following eligibility requirements without exception:

2.1 Age Requirement

You must be at least 18 years at the time of registration. Seri88 has a zero-tolerance policy towards underage gambling. We reserve the right to request age verification documents at any time, and any account that fails to verify its age will be suspended immediately until verification is complete.

2.2 Geographic Location

The seri88 platform is intended for players in jurisdictions where online entertainment is permitted. It is solely your responsibility to ensure that use of this platform is lawful under your local laws. Registration from restricted regions is strictly prohibited.

2.3 Single Account

Each individual is only permitted to hold one (1) account only. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or payment methods — constitute a serious violation that may result in the closure of all associated accounts and forfeiture of any existing balances.

Registration Tips: Use accurate and up-to-date personal information when registering. False or incomplete information may delay your KYC verification and fund withdrawal process.

3. User Account

3.1 Account Security Responsibilities

You are fully responsible for the security of your account, including your password and login credentials. Seri88 recommends that you:

Use a strong and unique password for your seri88 account;
Enable two-factor authentication (2FA) available in your account settings;
Do not share your login credentials with anyone, including family members;
Log out after every session, especially on shared devices;
Report any suspicious activity to the support team immediately.

3.2 Identity Verification (KYC)

As part of our commitment to security and compliance, seri88 conducts an identity verification process (Know Your Customer / KYC). You may be required to submit:

A valid national ID or passport;
Proof of residential address (recent utility bill or bank statement);
Verification document for the payment method used.

Failure to complete the KYC process within the stipulated timeframe may result in a temporary suspension of withdrawal capabilities until verification is complete.

3.3 Accuracy of Information

You agree to keep your account information accurate and up to date at all times. Any changes to personal information must be updated via the account panel or by contacting customer support. Seri88 is not responsible for any losses arising from inaccurate account information.

4. Deposit & Withdrawal

4.1 Deposit Methods

Seri88 supports a wide range of secure and convenient deposit methods, including local bank transfers, DuitNow, TNG eWallet, and other digital payment options. All deposits are processed instantly and credited to your account without delay.

4.2 Withdrawal Conditions

Withdrawal of funds from your seri88 account is subject to the following conditions:

The account must have completed full KYC verification before the first withdrawal is processed;
Withdrawals may only be made to the same account or payment method used for the deposit;
Minimum and maximum withdrawal limits apply for each payment method;
Withdrawal requests that meet all conditions will be processed within the stipulated operating hours.

Payment Methods	Deposit Time	Withdrawal Time	KYC Verification
Bank Transfer	Instant	1–3 business days	Required
DuitNow	Instant	Within 24 hours	Required
TNG eWallet	Instant	Within 24 hours	Required
Other Digital Wallets	Instant	Within 48 hours	Required

4.3 Currency

All transactions on the seri88 platform are conducted in Malaysian Ringgit (MYR). Any foreign currency conversion is solely the responsibility of the user.

Reminder: Seri88 will not process withdrawals to third-party accounts. Funds must be returned to the original payment source for security and anti-money laundering compliance purposes.

5. Bonuses & Promotions

Seri88 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to specific terms and conditions stated alongside each offer.

5.1 Wagering Requirements

Every bonus received must meet the specified wagering requirements before any bonus-related wins can be withdrawn. Wagering requirements, validity periods, and eligible games will be clearly stated on each promotional offer.

5.2 Bonus Withdrawal Limit

Some bonuses have a maximum withdrawal limit. Any wins exceeding the specified limit will be treated as bonus balance and cannot be withdrawn. Please review the specific terms of each promotion before accepting it.

5.3 Bonus Abuse

Seri88 reserves the right to void bonuses and associated wins, and to close any account found to have engaged in bonus abuse, including but not limited to:

Opening multiple accounts to claim bonuses repeatedly;
Using betting strategies considered to be bonus system exploitation;
Colluding with other players to unfairly meet wagering requirements.

5.4 Bonus Validity Period

All bonuses have a set validity period. Bonuses that are unused or wagering requirements that are not met within that period will expire automatically without compensation.

6. Game Rules

All games available on the seri88 platform are operated in accordance with international iGaming industry standards. Players are required to understand and comply with the rules of each game before playing.

6.1 Game Fairness

All games on seri88 use a Random Number Generator (RNG) certified by independent third-party auditors. This ensures every game outcome is entirely random and cannot be manipulated by any party, including seri88 itself.

6.2 Game Results

The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure verified by our technical team. In the case of a confirmed technical failure, seri88 reserves the right to void the affected round and refund the bet to the player.

6.3 Betting Limits

Every game has its own minimum and maximum betting limits. These limits are displayed within the game interface and must be observed at all times. Seri88 reserves the right to adjust betting limits with reasonable notice.

The Return to Player (RTP) rate for each game can be found in the respective game information. RTP is a long-term estimate and does not guarantee the outcome of any individual game session.

7. Prohibited Conduct

The following activities are strictly prohibited on the Seri88 platform and may result in immediate account closure, forfeiture of balance, and legal action:

Serious Warning: Violation of any prohibition below may result in a report to the relevant authorities and full legal action against the responsible individual.

Fraud, document forgery, or providing false information during registration or KYC;
Money laundering or any suspicious financial activity;
Use of bots, automated scripts, or third-party tools to exploit the platform;
Hacking, attempted intrusion, or cyberattacks against the seri88 infrastructure;
Threats, harassment, or abusive language directed at staff or other players;
Collusion between players to manipulate game outcomes, particularly in live games;
Any activity that violates applicable local or international laws.

8. Privacy & Data Security

Seri88 takes your privacy and data security very seriously. All personal information you provide is protected in accordance with Privacy Policy our comprehensive.

8.1 Data Encryption

All data transmitted between your device and the seri88 servers is protected with industry-standard 256-bit SSL encryption. This includes login information, financial details, and all communications within the platform.

8.2 Data Usage

Your personal data is used solely for platform operations, identity verification, payment processing, and service improvement. Seri88 will not sell or share your data with third parties without your consent, except as required by law.

8.3 Cookies and Tracking Technologies

The seri88 platform uses cookies and similar technologies to enhance user experience, analyse usage patterns, and ensure account security. By using our platform, you agree to the use of these technologies.

9. Account Suspension & Closure

9.1 Suspension by Seri88

Seri88 reserves the right to suspend or close any account at any time for reasons including but not limited to:

Suspicion of fraud or illegal activity;
Failure to meet KYC requirements within the stipulated timeframe;
Violation of any section of these Terms and Conditions;
Requests from the relevant authorities;
Activities that may compromise the security of the platform or other players.

9.2 Voluntary Closure

You may close your account at any time by contacting our support team. Prior to closure, any valid balance will be returned to your original payment method once all security checks are completed.

9.3 Self-Exclusion

As part of seri88's commitment to responsible gaming, players may apply for a temporary or permanent self-exclusion through their account settings or by contacting support. Further information is available on the Responsible Gaming ours.

10. Limitation of Liability

To the extent permitted by applicable law, Seri88 is not liable for:

Any indirect, consequential, or punitive losses arising from the use of the platform;
Service disruptions due to maintenance, technical failures, or circumstances beyond our control (force majeure);
Losses arising from unauthorised access to your account due to your own negligence;
Third-party content or services that may be accessible through our platform.

Game Reminder: Gambling involves real financial risk. Do not wager more than you can afford to lose. If you feel that gambling is affecting your life, please seek help via the Responsible Gaming ours.

11. Amendments to Terms

Seri88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on our platform.

We will endeavour to notify players of significant amendments through:

A notice displayed on the platform's home page;
A notification email will be sent to your registered email address;
An in-account notification upon your next login.

Continued use of the seri88 platform after amendments are published will be deemed as your acceptance of the updated terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the seri88 team is ready to assist you through the following channels:

Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the corner of the platform;
Support Email: [email protected] (reply within 24 hours on business days);
FAQ: Visit the FAQ for instant answers to common questions.

We are committed to providing accurate, clear, and helpful responses to every enquiry we receive. Your satisfaction and understanding of the platform's terms of use is our priority.

Seri88 Terms and Conditions – Official Platform Terms of Use

Member Eligibility

Deposit & Withdrawal Policy

Bonus & Promotions Terms

Prohibitions & Restrictions

Contents