At seri88, your privacy is more than a legal obligation — it is a core value. This document clearly explains how we collect, use, store, and protect your personal data.
All data transmitted between you and the seri88 servers is protected with industry-highest-standard encryption.
You have the right to access, correct, or request deletion of your personal data at any time.
Seri88 has never and will never sell your personal data to any third party for any purpose.
Our privacy policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA) and international standards.
seri88's Commitment: We understand that your trust is our most valuable asset. Every decision regarding your personal data is made with security, transparency, and full respect for your privacy.
seri88 ("we", "Platform") are committed to protecting the privacy of every user who accesses our website, mobile app, and all services we offer. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information.
This document applies to all users who register, browse, or use Seri88 services in any capacity. By using our platform, you agree to the terms set out in this Privacy Policy.
We uphold the following data protection principles across all our operations:
Seri88 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
In certain circumstances, we may receive your personal data from trusted third parties such as payment processors and identity verification service providers. This data is used solely to complete a process you have already initiated.
Important Note: We never collect credit card numbers or sensitive payment information directly. All financial transactions are handled through certified and trusted third-party payment processors.
The personal data we collect is used solely for the following purposes, all of which are aimed at providing you with the best possible service:
Seri88 is required to retain and process certain data to comply with applicable legal requirements, including anti-money laundering (AML) regulations, financial reporting obligations, and directives from competent authorities.
Seri88 maintains a strict policy that we sell, rent, or trade your personal data to any party for commercial purposes. However, in the following limited situations, your data may be shared:
We share necessary data with third-party service providers who help us operate the platform, including:
All these service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes defined.
We may be required to disclose your personal data when mandated by law, such as complying with court orders, writs, or lawful requests from law enforcement agencies and regulatory authorities.
In the event of a merger, acquisition, or sale of seri88 business assets, users' personal data may be transferred as part of those business assets. You will be notified in advance via email and a prominent notice on the platform.
All data sharing with third parties is governed by written agreements ensuring that recipients maintain data protection standards equivalent to or higher than our own.
Protecting your personal data from unauthorized access, loss, or disclosure is seri88's top priority. We implement comprehensive multi-layered protection:
Access to user personal data is strictly limited to Seri88 staff with a legitimate business need. All access is logged and monitored, and staff undergo comprehensive data security training on a regular basis.
Shared Responsibility: While we implement robust security measures, the security of your account also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.
Seri88 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse platform usage patterns. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration | Category |
|---|---|---|---|
| User Session | Maintaining your login status and session security | Until logout | Important |
| User Preference | Saving your language preferences, theme, and display settings | 1 year | Functional |
| Platform Analytics | Understanding how users interact with our platform | 90 days | Analytics |
| Security & Fraud | Detecting and preventing fraudulent activity and unauthorized access | 30 days | Important |
| Performance | Optimizing platform speed and performance for a smoother experience | 7 days | Functional |
You can manage your cookie preferences through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality and security of your Seri88 account.
We do not use third-party cookies for advertising or cross-site tracking purposes. All cookies we use are solely to enhance your experience and security on the seri88 platform.
As a seri88 user, you have the following rights regarding your personal data. We are committed to fulfilling every valid request within the timeframe required by law:
Request a copy of the personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete data in your records.
Request deletion of your personal data subject to legal retention obligations.
Restrict the processing of your data in certain situations during disputes or reviews.
Receive your data in a structured format that can be transferred to another platform.
Object to the processing of your data for specific purposes, including direct marketing.
To exercise any of the above rights, please contact our Data Protection team by email at [email protected]. We will respond to your request within 30 calendar days from the date of receipt.
Seri88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
When your personal data is no longer required, we will securely delete it using industry-recognised deletion methods. For data stored in physical format, the relevant documents will be disposed of in a secure and irreversible manner.
The seri88 platform is exclusively for adult users aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on our platform, please contact our support team immediately at [email protected] so that we can take immediate action.
Seri88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version of the Privacy Policy will always be available on this page.
For significant amendments that materially affect how we use your personal data, we will provide clear notice via:
Your continued use of the seri88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. The date of the last amendment is always displayed at the top of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us through the following channels:
We take every privacy-related inquiry seriously and are committed to providing accurate, clear, and helpful responses within the specified timeframe.
We invest in the best technology and processes to ensure your data is always protected.
Your data is stored in enterprise-grade data centres with full encryption, multi-layered redundancy, and internationally recognised security certifications.
Our data protection practices are periodically reviewed by independent third-party auditors to ensure ongoing compliance with current standards.
In the event of any security incident involving your data, we will notify you within 72 hours, in line with industry best practices.